Frustration surrounding printers has reached new heights, particularly with HP models. A recent class-action lawsuit spotlighted HP’s strategy of encouraging users to purchase costly first-party ink cartridges, leading to significant discontent among consumers.
Judgment on the Lawsuit
A California federal judge concluded a lengthy four-year legal battle, ultimately resulting in HP neither acknowledging wrongdoing nor providing compensation to most affected users. Only three individuals involved in the case will receive $5,000 each, while customers with 21 specific LaserJet printer models are given the option to revert to previous software versions that were referred to as “malware” in the lawsuit.
Coverage for Older Models
While the settlement addresses some models produced before 2016, these older printers represent a diminishing fraction of those still operational nearly ten years later. HP has begun informing customers of its new printers’ “Dynamic Security,” which restricts the use of non-HP ink cartridges that fail to meet its proprietary verification requirements.
Continued Investment in Proprietary Ink Systems
Although HP has seemingly retreated from its previous push to implement subscription-based printing services, the company continues to focus on tying customers to its costly ink cartridge system. Consumers seeking alternatives might find value in other manufacturers.
Recommendations for Consumers
For those in need of printing capabilities without the burden of expensive ink refill costs, opting for a budget-friendly Brother black-and-white laser printer is advisable. Brother printers are known for their reliability, longevity, and compatibility with third-party toner refills, making them a suitable choice for cost-conscious consumers.