Recent issues with certain older Chromecast devices have left users frustrated after encountering an “untrusted” error, preventing them from streaming. Fortunately, Google has announced a solution for affected devices, including the second-generation Chromecast and Chromecast Audio.
Details of the Fix
According to reports from 9to5Google, Google confirmed that a fix is being rolled out to address this issue. The company advised users to keep their devices connected to Wi-Fi to ensure they receive the update. The fix is expected to be fully implemented over the coming days.
Background on the Issue
This problem first emerged on a Sunday when users of older Chromecasts and Chromecast Audio began receiving an error message stating, “Untrusted device: [name] couldn’t be verified. This could be caused by outdated device firmware.” As a result, these devices were rendered inoperable for streaming.
User Reactions
Feedback on platforms like Reddit indicates that some users have already seen their devices regain functionality. Google has reassured customers that the error stemmed from a bug rather than an absence of support for these older models.
Further Context
Interestingly, the timing of this bug coincides with Google’s recent decision to stop selling Chromecast with Google TV models in favor of their new $100 Google TV Streamer. This led to concerns that older devices might not receive further support, as the second-generation Chromecast and Chromecast Audio have been discontinued for years.
Potential Cause of the Error
While Google has not explicitly clarified what caused the “untrusted” errors, speculation among users suggests that it might be linked to expired SSL certificates. Nonetheless, Google has advised users not to reset their devices while they work on implementing the fix.
This recent occurrence highlights the importance of maintaining support for older technology, ensuring users can continue enjoying services without interruption.